Privacy Policy

Last Updated: June 2026

Welcome to Riptide Creative (“Riptide,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details and requirements
  • Information submitted through contact forms, emails, or consultation requests

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website URLs
  • Website usage and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests
  • Provide creative, production, and consulting services
  • Communicate regarding projects, proposals, and updates
  • Improve our website and user experience
  • Analyze website performance and visitor behavior
  • Send marketing communications where permitted by law
  • Protect against fraud, misuse, or unauthorized access

3. Project Information & Client Materials

As part of our creative and production services, clients may provide materials such as:

  • Brand assets
  • Marketing materials
  • Scripts
  • Images and photographs
  • Video footage
  • Audio recordings
  • Business information

These materials are used solely for the purpose of delivering requested services and managing client projects.

We do not sell, rent, or disclose client materials except where necessary to perform contracted services or where required by law.


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand visitor behavior
  • Analyze traffic patterns
  • Enhance the user experience

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.


5. Third-Party Services

We may use trusted third-party providers to support our business operations, including:

  • Website hosting providers
  • Analytics platforms
  • Cloud storage services
  • Email and marketing platforms
  • Project management tools
  • Video hosting and streaming services

These providers may process information on our behalf solely for legitimate business purposes and in accordance with applicable privacy laws.


6. Sharing of Information

We do not sell personal information.

Information may be shared in the following circumstances:

  • With service providers supporting our operations
  • With production partners, contractors, or vendors involved in project delivery
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • During a merger, acquisition, or business restructuring

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Resolve disputes
  • Maintain business records
  • Comply with legal requirements

When information is no longer required, it will be securely deleted or anonymized where reasonably possible.


8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.


9. International Data Transfers

Your information may be processed or stored in countries where our service providers operate.

By using our website or services, you acknowledge that information may be transferred to jurisdictions with different privacy and data protection laws than those in your country of residence.


10. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.


11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.


12. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, reasonable steps will be taken to remove it.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page together with the revised effective date.


14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Riptide Creative
Email: create@riptidecreative.ca
Website: https://riptidecreative.ca


By using our website and services, you acknowledge that you have read and understood this Privacy Policy.